What is Emotional Intelligence?

Emotional intelligence (EQ) is a set of emotional and social skills that collectively establish how well we;

  • Perceive and express ourselves

  • Develop and maintain social relationships

  • Cope with challenges

  • Use emotional information

It is essentially the measure of our ‘human effectiveness'

people sitting on chair in front of table while holding pens during daytime
people sitting on chair in front of table while holding pens during daytime

The Case for Emotional Intelligence

Research shows that high EQ leads to stronger teams, better decision-making, and long-term career success;

90% of top performers demonstrate high emotional intelligence (HBR)

Organisations that prioritise EQ are 3.2x more effective at developing strong leaders (HCI)

Employees with emotionally intelligent managers are 4x less likely to leave their jobs (Gallup)

High EQ individuals are 58% more successful in their roles (Forbes)

Challenges EQ development can help solve

Individuals

Prioritisation and impact

Coping with stress and pressure

Lacking self-confidence

Communication

Work-life balance

Organisations

Ineffective leadership

Poor collaboration & communication

Lack of self-awareness in leadership

Unproductive decision-making

Developing talent

How you can develop your EQ

Requires just 4 simple steps

1. Awareness

Learn about EQ and its key competencies, then assess your current strengths and areas for growth.

2. Intentional EQ

Use this insight to develop small, manageable practical habits.

3. Skills Develop

With consistency and intention, these habits evolve into fully developed EQ skills.

4. Developed EQ

Emotional intelligence becomes second nature, shaping how you lead, communicate, and navigate challenges.